We didn’t know what to expect going into the trust process, but Laura Rauch made everything feel effortless. Her friendly and easygoing personality immediately put us at ease. She took the time to patiently explain all the details, and we walked away with a much clearer understanding of what a trust is and how it works. The follow-up emails from her office were a thoughtful touch—reassuring us that all our questions were welcome and that support was just a message away. We truly appreciate the professionalism and warmth that Laura and her team brought to this experience.